Customer satisfaction toolkit for ISO 9001 (Record no. 134410)
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000 -LEADER | |
---|---|
fixed length control field | 00342nam a2200133Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 220709b2003 xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0873895592 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
Item number | K52C |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Kessler,Sheila |
245 ## - TITLE STATEMENT | |
Title | Customer satisfaction toolkit for ISO 9001 |
Remainder of title | 2000 |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Wisconsin |
Name of publisher, distributor, etc. | American society for quality |
Date of publication, distribution, etc. | 2003 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | Viii,80p. |
982 ## - EQUIVALENCE OR CROSS-REFERENCE-SERIES STATEMENT--CONFERENCE OR MEETING NAME/TITLE [LOCAL, CANADA] | |
Meeting name or jurisdiction name as entry element | Viii,80p. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
a | 149333 |
981 ## - EQUIVALENCE OR CROSS-REFERENCE-SERIES STATEMENT--CORPORATE NAME/TITLE [LOCAL, CANADA] | |
Corporate name or jurisdiction name as entry element | Wisconsin: American society for quality, 2003. |
983 ## - EQUIVALENCE OR CROSS-REFERENCE-SERIES STATEMENT--TITLE/UNIFORM TITLE [LOCAL, CANADA] | |
Uniform title | Customer satisfaction toolkit for ISO 9001:2000 |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Copy number | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Mahatma Gandhi Central Library | Mahatma Gandhi Central Library | MGD | 15/06/2012 | 658.812 K52C | 298785 | 1 | Book |