Design and management of service processes

By: Ramaswamy, RohitMaterial type: TextTextPublication details: Reading Addision-wesley 1996Description: 424pSubject(s): Customer services-ManagementDDC classification: 658.812
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Item type Current library Shelving location Call number Copy number Status Date due Barcode
Book Book Mahatma Gandhi Central Library
MGD 658.812 R16D (Browse shelf(Opens below)) 1 Available 278515

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