Total access giving customers what they want in an anytime, anywhere world

By: McKenna, RegisMaterial type: TextTextPublication details: Boston Harvard Business School Press 2002Description: ix, 252pSubject(s): Customer services | Customer relationsDDC classification: 658.812
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Holdings
Item type Current library Shelving location Call number Copy number Status Date due Barcode
Book Book Mahatma Gandhi Central Library
MAHATMA GANDHI CENTRAL LIBRARY 658.812 M50T (Browse shelf(Opens below)) 1 Available 294636
Book Book Mahatma Gandhi Central Library
MGD 658.812 M50T (Browse shelf(Opens below)) 2 Available 294584

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