harmon, Paul <br/><br/>
Business process change 

 - Amsterdam  Morgana Kaufmann  2003 
 - xxi,528p. 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>Business Process Change<br/>Change Management
<br/><br/><label>Dewey Class. No.: </label>658.406  / H31B