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Customer satisfaction measurment simplified Step by step guide for ISO 9001

by Vavra,Terry G.

Material type: Text Text Publication details: Wisconsin American society for quality 2002Availability: Items available for loan: 2 Call number: 658.562 V34C, ...

Statistical quality control using excel

by Zimmerman,Steven M.

Material type: Text Text Publication details: Wisconsin American society for quality 1999Availability: Items available for loan: 1 Call number: 658.562 Z7S.

Customer satisfaction toolkit for ISO 9001 2000

by Kessler,Sheila.

Material type: Text Text Publication details: Wisconsin American society for quality 2003Availability: Items available for loan: 1 Call number: 658.812 K52C.

Customer care and contact center handbook

by Schultz,Garry.

Material type: Text Text Publication details: Wisconsin American society for quality 2003Availability: Items available for loan: 1 Call number: 658.812 S24C.

Statistical process control methods for long and short runs

by Griffith,Gary K.

Edition: 2nd Ed.Material type: Text Text Publication details: Wisconsin American society for quality 1996Availability: Items available for loan: 1 Call number: 670.427 G87S.

Urban aerodynamics Wind engineering for urban planners and designers

by American society of civil engineers.

Material type: Text Text Publication details: USA American society of civil engineersASCE 2011Availability: Items available for loan: 1 Call number: 624.175 A45U.

Vulnerability, uncertainty and risk Analysis modeling and management

by International conference on vulnerability and risk ..........(1st) and the international symposium on uncertainty..............analysis (5th), April 11-13, 2011, Hyattsville, Maryland.

Material type: Text Text Publication details: Reston American society of civil engineers 2011Availability: Items available for loan: 1 Call number: 624.17 I5V.

Reducing brittle and fatigue failures in steel structures

by Maranian, Peter.

Material type: Text Text Publication details: Reston American society of civil engineers 2010Availability: Items available for loan: 2 Call number: 624.1821 M32R, ...

Water conservation needs and implementing strategies

by Conference on.

Material type: Text Text Publication details: U.S.A. American society of civil engineers. 1979Availability: Items available for loan: 1 Call number: 628.13 C53W.

Watershed management 1980 voi.II

by SYMPOSIUM ON.

Material type: Text Text Publication details: U.S.A. American Society of Civil Engineers 1980Availability: Items available for loan: 1 Call number: 627.17 S99W.

Watershed management 1980 vol.I

by SYMPOSIUM ON.

Material type: Text Text Publication details: U.S.A. American Society of Civil Engineers. 1980Availability: Items available for loan: 2 Call number: 627.17 S99W, ...

Reservoir systems operations

by American Society of Civil Engineers.

Material type: Text Text Publication details: U.S.A. American Society of Civil Engineers. 1981Availability: Items available for loan: 1 Call number: 627.86 A79R.

Environmental engineering

by National Conference On | Saunders F.Michael.

Material type: Text Text Publication details: U.S.A. American Society of Civil Engineers 1981Availability: Items available for loan: 1 Call number: 620.8 N28E.

Environmental engineering proceddings

by National Conference On.

Material type: Text Text Publication details: New York American Society of civil engineers 1982Availability: Items available for loan: 1 Call number: 620.8 N28E.

Environmental engineering

by National Conference On.

Material type: Text Text Publication details: U.S.A. American Society of civil engineers 1980Availability: Items available for loan: 1 Call number: 620.8 N28E.

Urban hydrology proceedings

by International Symposium On.

Material type: Text Text Publication details: U.S.A. American Society of civil Engineering 1983Availability: Items available for loan: 2 Call number: 551.48 I5U, ...

Frontiers in hydraulic engineering

by Conference On | Hung tao shen.

Material type: Text Text Publication details: U.S.A. American Society of Civil Engineers. 1983Availability: Items available for loan: 1 Call number: 627 C53F.

Water for resources development

by Conference On | Schreiber,David L.

Material type: Text Text Publication details: U.S.A. American Society Of Civil Engineers. 1984Availability: Items available for loan: 1 Call number: 627 C53W.

Improved hydrologic forecasting why and how

by Engg. Foundation Conference On | Henry,William.P.

Material type: Text Text Publication details: New York American Society Of Civil Engineers 1980Availability: Items available for loan: 1 Call number: 551.63 E72I.

Significant changes to the seismic load provisions of ASCE 7-10 An illustrated guide

by Ghosh, S.K. and others.

Material type: Text Text Publication details: Reston American society of civil engineers 2010Availability: Items available for loan: 1 Call number: 624.1762 G28S.

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