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Services marketing Intgrating customer focus across the firm

by Zeithaml, Valarie A. and others.

Edition: 5thMaterial type: Text Text Publication details: New Delhi Tata McGraw hill education 2012Availability: Items available for loan: 1 Call number: 658.812 Z4S.

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Services marketing Integrating customer focus across the firm

by Zeithaml, Valarie A. and others.

Edition: 6thMaterial type: Text Text Publication details: New Delhi Mc Graw Hall 2014Availability: Items available for loan: 1 Call number: 658.812 Z4S.

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