| 000 | 00401nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220709b2014 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9783662434369 | ||
| 082 |
_a658.4033 _bE71M |
||
| 100 | _aEmrouznejad, Ali @ed | ||
| 245 | _aManaging service productivity | ||
| 260 |
_aGermeny _bSpringer _c2014 |
||
| 300 | _axviii, 394p. | ||
| 600 | _aCabanda, Emilyn @ed | ||
| 690 | _aDecision making | ||
| 690 | _aService industry | ||
| 942 | _cBooks | ||
| 906 | _a169368 | ||
| 981 | _aGermeny: Springer, 2014. | ||
| 982 | _axviii, 394p. | ||
| 983 | _aManaging service productivity | ||
| 999 |
_c146933 _d146933 |
||