000 00433nam a2200169Ia 4500
008 220709b1995 xxu||||| |||| 00| 0 eng d
082 _a658.8
_bT71D
100 _aTreacy, Michael
245 _aDiscipline of market leaders
260 _aMassachuysetts
_bAddison-Wesley
_c1995
300 _a184p
630 _aCustomer Service
630 _aMarket segmentation
690 _aMarket segmentation
690 _aCustomer Service
964 _bEnglish
964 _ePaper F
942 _cTBLS
906 _a99311
981 _aMassachuysetts: Addison-Wesley, 1995.
982 _a184p
983 _aDiscipline of market leaders
999 _c95432
_d95432