Design and management of service processes keeping customers for life

By: Ramaswami, RohitMaterial type: TextTextPublication details: Reading Addison-Wesley 1996Description: xxvii, 424pSubject(s): Production planning | Customer servicesDDC classification: 658.812
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Item type Current library Shelving location Call number Copy number Status Date due Barcode
Book Book Mahatma Gandhi Central Library
MGD 658.812 R16D (Browse shelf(Opens below)) 1 Available 279960

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